How To Avoid Fake Technical Support Scams!

Fake Technical support scams are a growing concern – And seems to be getting worse every year. Apparently the scammers are getting much bolder, targeting not just individuals, but now going after businesses too.

How Fake Technical Support Scams Work

Most of us are familiar with those annoying telemarketers that interrupt our daily lives, right…

So now imagine receiving a phone call in the middle of your delicious evening meal, and the person on the phone claims that your PC is in fact infected with dangerous viruses and all of your personal data and/or banking details are at serious risk, and that they can clean it and protect it all for you remotely, of course for a very large fee (sometimes starting at several hundred dollars – then working down in cost until you give in and say yes).

These callers are almost always fake technical support scams — Basically some guy pretending to be someone he isn’t in order to trick you out of your hard earned money. And most likely will NOT improve your PC, but may actually make it worse on purpose, so they can call back and scam you again!

Any of this sound familiar?

How To Spot Fake Technical Support Scams

Learn to recognize these well-known signs (and not so well-known):

  • The phone call is from a blocked and/or international number
  • The person on the phone claims to be a Microsoft-certified technical support agent
  • They have detected viruses, malware or other problems on your Windows PC
  • They use some kind of scare tactic, like telling you to check your Event Viewer revealing many “errors”
  • They ask to take over your PC remotely (in an attempt to reveal more so-called problems)
  • They demand you pay them with a credit card or via some online payment system
  • They try to charge you several hundred dollars, to clean-up your PC
  • They get angry and/or threaten you in some way (like destroying data on your computer)

These type of fake technical support scams show no signs of slowing down – They’re simply taking advantage of your trust in the Microsoft brand name, while attempting to extract money from you.

And let’s be 100% clear – Their intention is NOT to help you fix your computer or earn your business, but simply to rip you off!

Protection From Fake Technical Support Scams

So how can you protect yourself from these type of fake technical support scams? The bottom line is this… It’s up to you to learn the tell, tell signs of a scam, then run from it as fast as you can.

First thing, which may seem obvious, but many people don’t do it… Is to simply hang up the phone! Never, ever talk to anyone that calls your house telling you that your PC has problems and needs to be fixed right away – It will ALWAYS be one of the fake technical support scams.

Second, get familiar with the list above (how to spot fake technical support scams) and as soon as you recognize anything from that list, hang-up the phone and/or report them via one of the resources listed below.

Third, you can also report them (this may help prevent others from getting the same fake technical support scams). Tell the Federal Trade Commission (FTC) or the anti-fraud organization for your country. Here’s some helpful links to get you started:

EDITORS NOTE:  This post was originally created on and you can find this post here.




Meet Stewart J Robinson

Stewart J Robinson has written 1 posts in this blog.

Helping others fix their slow PC issues for over 14 years - Revealing how to effectively Optimize the Speed, Stability and Security of ANY PC, Permanently! Offering the best tried and tested PC tools, tips, tweaks, software, resources, one-on-one support and more.

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